Services

Services designed for the people we serve.

JCT Express operates through two distinct divisions. Freight Brokerage serves shippers. Carrier Dispatch Services supports owner-operators and trucking companies.

For shippers

Freight Brokerage Division

We coordinate freight transportation for shippers by sourcing suitable motor carriers, arranging load details, and overseeing communication from pickup through delivery.

Shipment review and planningReview the commodity, lane, equipment, timing, and special requirements.

Carrier sourcingIdentify available carriers that match the shipment requirements.

Rate coordinationNegotiate transportation pricing and confirm the agreed load terms.

Pickup and delivery coordinationCommunicate load details, appointments, and operational updates.

Shipment trackingMonitor progress and provide timely status updates.

Documentation follow-upCoordinate proof of delivery and maintain shipment records.

Best suited for: manufacturers, distributors, wholesalers, retailers, and other businesses that need transportation capacity for their freight.

Discuss a shipment

For carriers

Carrier Dispatch Division

We provide dispatch and administrative support to independent owner-operators and trucking companies under a carrier service relationship.

Carrier onboardingReview equipment, authority, preferred lanes, operating needs, and required documents.

Load sourcingSearch for loads that align with the carrier’s equipment and lane preferences.

Rate negotiationCommunicate with brokers and negotiate load rates on the carrier’s behalf.

Load booking and coordinationConfirm load details and organize pickup and delivery information.

Trip supportAssist with broker communication, check calls, and load updates while freight is in transit.

Paperwork supportOrganize rate confirmations, delivery documents, and load records.

Best suited for: owner-operators and small trucking companies that want dedicated support with load planning, communication, and administrative work.

Discuss dispatch support

What to expect

A practical process built around clear next steps

Initial discussion

We learn about your business, transportation needs, and service expectations.

Information review

We review the details and documents required for the appropriate service division.

Service coordination

We carry out the agreed work and maintain direct communication throughout the process.

Follow-through

We close the loop with updates, documentation, and the next operational step.

Not sure which division to contact?

Tell us whether you are shipping freight or operating a truck, and we will direct your inquiry appropriately.